Privacy Policy

Last updated: 1 January 2025

Nelipe ("Nelipe", "we", "us", or "our") is committed to protecting the privacy and personal data of visitors to this website. This Privacy Policy explains what personal data we collect, why we collect it, the legal basis on which we process it, how long we retain it, who we share it with, and what rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Nelipe is the data controller responsible for your personal data in connection with this website.

1. Who We Are

Nelipe
151 Whiteladies Road
Bristol, BS6 8YE
United Kingdom
Email: info@nelipe.click
Phone: +44 117 825 6667

2. Personal Data We Collect Through Our Website Form

This website includes a contact/enquiry form used by visitors to request information about our outsourced cold sales services. When you submit this form, we collect:

Your name
Your email address
Your phone number (where provided)
Your company name (where provided)
Any additional information you choose to include in the message field

We do not collect any special category data (as defined under the UK GDPR) through this form, and we ask that you do not submit such information to us.

3. Why We Collect This Data

We use the personal data submitted through our form for the following purposes:

To respond to your enquiry and provide information about our services
To assess whether our services are suitable for your business needs
To follow up with you regarding a potential business relationship
To maintain records of business communications

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

Legitimate interests (Article 6(1)(f) UK GDPR) — to respond to enquiries and pursue legitimate business development activities, where this does not override your fundamental rights and freedoms.
Consent (Article 6(1)(a) UK GDPR) — where you have given clear consent, such as your cookie consent choice recorded on this site, or where you opt in to further communications.
Steps taken prior to entering into a contract (Article 6(1)(b) UK GDPR) — where your enquiry relates to a potential service agreement with us.

5. How Long We Keep Your Data

We retain personal data submitted through our form for as long as necessary to respond to your enquiry and to maintain a reasonable record of business correspondence, and in any event for no longer than 24 months from your last contact with us, unless a longer retention period is required to comply with a legal obligation, resolve a dispute, or enforce our agreements.

6. Who We Share Your Data With

We do not sell your personal data. We may share it with:

Trusted service providers who support our IT infrastructure, email hosting, and website operation, acting as data processors under contractual obligations of confidentiality and security
Professional advisors (such as legal or accounting advisors) where necessary
Regulatory or law enforcement authorities where required by law

We do not transfer personal data collected through this form outside the United Kingdom in the ordinary course of business.

7. Cookies

This website uses a single cookie, named consent_state, which stores your cookie consent preference for a period of one year. This cookie does not track browsing behaviour, does not identify you personally beyond your consent choice, and is not used for analytics purposes.

This website does not use any analytics, tracking, session, or CSRF cookies of any kind.

8. Advertising Measurement

Advertising measurement technology operates only after you have given consent, and only on the confirmation page displayed after form submission. It does not run elsewhere on this website and does not operate without your prior consent.

9. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

The right to be informed about how your data is used
The right of access to the personal data we hold about you
The right to rectification of inaccurate or incomplete data
The right to erasure of your personal data in certain circumstances
The right to restrict processing in certain circumstances
The right to data portability
The right to object to processing based on legitimate interests
The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at info@nelipe.click. We will respond to your request within one month, as required by the UK GDPR.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection matters. We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: